/* ============================================================
   TICKET ADMIN PANEL STYLES
   Categories, Subcategories, Teams, Assignment Rules
   ============================================================ */

/* Sub-tabs */
.ticket-admin-subtabs {
  display: flex;
  gap: 8px;
  margin-bottom: 24px;
  flex-wrap: wrap;
}

.ticket-admin-subtab-btn {
  padding: 8px 16px;
  border: 1px solid var(--border-color);
  background: transparent;
  cursor: pointer;
  font-family: var(--font-mono);
  text-transform: uppercase;
  font-size: 12px;
  transition: all 0.2s;
  color: var(--text-muted);
}

.ticket-admin-subtab-btn:hover {
  background: #E2E8F0;
  border-color: var(--text-main);
  color: var(--text-main);
}

.ticket-admin-subtab-btn.active {
  background: var(--text-main);
  border-color: var(--text-main);
  color: white;
}

.ticket-admin-subtab {
  display: none;
}

/* Categories List */
.category-row {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 16px;
  background: #F8FAFC;
  border: 1px solid var(--border-color);
  margin-bottom: 2px;
  transition: all 0.2s;
  cursor: default;
}

.category-row:hover {
  background: white;
  border-color: var(--text-main);
}

.category-row.dragging {
  opacity: 0.5;
  background: #E2E8F0;
}

.category-row.drag-over {
  border-top: 2px solid var(--tech-blue);
}

.category-drag-handle {
  cursor: grab;
  color: var(--text-muted);
  font-size: 16px;
  padding: 4px;
}

.category-drag-handle:hover {
  color: var(--text-main);
}

.category-expand {
  width: 20px;
  text-align: center;
  cursor: pointer;
  color: var(--text-muted);
  user-select: none;
}

.category-expand:hover {
  color: var(--text-main);
}

.category-icon {
  width: 36px;
  height: 36px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  border-radius: 6px;
  border: 1px solid;
  flex-shrink: 0;
}

.category-info {
  flex: 1;
  min-width: 0;
}

.category-name {
  font-weight: 600;
  font-size: 14px;
}

.category-meta {
  display: flex;
  gap: 12px;
  margin-top: 2px;
  font-size: 11px;
  color: var(--text-muted);
  font-family: var(--font-mono);
}

.category-code {
  color: var(--tech-blue);
}

.category-status {
  flex-shrink: 0;
}

.category-actions {
  display: flex;
  gap: 4px;
  flex-shrink: 0;
}

/* Subcategories */
.subcategories-container {
  margin-left: 48px;
  margin-bottom: 8px;
  border-left: 2px solid var(--border-color);
  padding-left: 16px;
}

.subcategories-list {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.subcategory-row {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 8px 12px;
  background: white;
  border: 1px solid var(--border-color);
  transition: all 0.2s;
}

.subcategory-row:hover {
  border-color: var(--text-main);
}

.subcategory-drag-handle {
  cursor: grab;
  color: var(--text-muted);
  font-size: 14px;
}

.subcategory-info {
  flex: 1;
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

.subcategory-name {
  font-weight: 500;
  font-size: 13px;
}

.subcategory-code {
  font-size: 11px;
  color: var(--text-muted);
  font-family: var(--font-mono);
}

.subcategory-status {
  flex-shrink: 0;
}

.subcategory-actions {
  display: flex;
  gap: 4px;
  flex-shrink: 0;
}

.subcategory-empty {
  padding: 16px;
  text-align: center;
  color: var(--text-muted);
  font-size: 13px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
}

.subcategory-add {
  padding: 8px 12px;
  text-align: right;
}

/* Icon buttons */
.btn-icon {
  padding: 6px 8px;
  background: transparent;
  border: 1px solid var(--border-color);
  cursor: pointer;
  font-size: 14px;
  transition: all 0.2s;
  border-radius: 4px;
}

.btn-icon:hover {
  background: #F8FAFC;
  border-color: var(--text-main);
}

.btn-icon.btn-sm {
  padding: 4px 6px;
  font-size: 12px;
}

/* Small button variant */
.btn-sm {
  padding: 4px 12px;
  font-size: 11px;
}

/* Color picker wrapper */
.color-picker-wrapper {
  display: flex;
  align-items: center;
  gap: 8px;
}

.color-picker-wrapper input[type="color"] {
  width: 40px;
  height: 32px;
  padding: 0;
  border: 1px solid var(--border-color);
  cursor: pointer;
}

.color-picker-wrapper input[type="text"] {
  flex: 1;
}

/* Icon picker */
.icon-picker {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 8px;
  padding: 8px;
  background: #F8FAFC;
  border: 1px solid var(--border-color);
  max-height: 120px;
  overflow-y: auto;
}

.icon-option {
  width: 32px;
  height: 32px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  cursor: pointer;
  border: 1px solid transparent;
  border-radius: 4px;
  transition: all 0.15s;
}

.icon-option:hover {
  background: white;
  border-color: var(--text-main);
}

.ticket-cat-picker .icon-option svg {
  display: block;
}

.category-icon-slot {
  display: flex;
  align-items: center;
  justify-content: center;
}

/* Empty state */
.empty-state {
  text-align: center;
  padding: 60px 20px;
  color: var(--text-muted);
}

.empty-state-icon {
  font-size: 64px;
  margin-bottom: 16px;
}

.empty-state-text {
  font-size: 16px;
  margin-bottom: 8px;
}

.empty-state-subtext {
  font-size: 13px;
  margin-bottom: 20px;
}

/* Stats cards for ticket admin */
.ticket-admin-stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}

.ticket-admin-stat-card {
  background: #F8FAFC;
  border: 1px solid var(--border-color);
  padding: 20px;
  text-align: center;
}

.ticket-admin-stat-value {
  font-size: 32px;
  font-weight: 700;
  color: var(--text-main);
  font-family: var(--font-mono);
}

.ticket-admin-stat-label {
  font-size: 12px;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-top: 4px;
}

/* Info banner */
.info-banner {
  background: rgba(59, 130, 246, 0.1);
  border: 1px solid var(--tech-blue);
  border-left: 3px solid var(--tech-blue);
  padding: 12px 16px;
  margin-bottom: 20px;
  font-size: 13px;
  color: var(--text-main);
}

.info-banner strong {
  color: var(--tech-blue);
}

/* SLA Tiers Grid */
.sla-tiers-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: 16px;
}

.tier-card {
  background: #F8FAFC;
  border: 1px solid var(--border-color);
  padding: 16px;
}

.tier-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
}

.tier-actions {
  display: flex;
  gap: 4px;
}

/* Badge variants */
.badge-purple {
  background: rgba(139, 92, 246, 0.1);
  color: #7C3AED;
}

.badge-cyan {
  background: rgba(6, 182, 212, 0.1);
  color: #0891B2;
}

.badge-red {
  background: rgba(239, 68, 68, 0.1);
  color: #DC2626;
}

/* ── Team cards ── */
.team-card {
  background: #fff;
  border: 1px solid var(--border-color);
  border-radius: 8px;
  padding: 16px;
  margin-bottom: 16px;
  transition: box-shadow 0.2s;
}

.team-card:hover {
  box-shadow: var(--shadow-sm);
}

.team-card-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
}

.team-card-identity {
  display: flex;
  align-items: center;
  gap: 10px;
}

.team-card-icon {
  font-size: 28px;
  line-height: 1;
}

.team-card-name {
  font-size: 15px;
  font-weight: 600;
  color: var(--text-main);
}

.team-card-meta {
  font-size: 12px;
  color: var(--text-muted);
  margin-top: 2px;
}

.team-card-desc {
  margin-top: 8px;
  color: var(--text-muted);
  font-size: 13px;
}

.team-card-section-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  color: var(--text-muted);
  letter-spacing: 0.03em;
  display: block;
  margin-bottom: 6px;
}

.team-card-rules {
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid var(--border-color);
}

.team-card-rules .badge {
  margin-right: 4px;
  margin-bottom: 4px;
}

.team-card-members {
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid var(--border-color);
}

.team-card-members-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 8px;
}

.team-card-members-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.team-card .member-chip {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 10px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border-color);
  border-radius: 6px;
  font-size: 13px;
  transition: all 0.2s;
}

.team-card .member-chip:hover {
  background: #fff;
  border-color: var(--text-muted);
}

.team-card .member-chip img,
.team-card .member-chip .member-avatar-fallback {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  flex-shrink: 0;
  object-fit: cover;
}

.team-card .member-chip .member-avatar-fallback {
  background: var(--border-color);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--text-muted);
}

.team-card .member-chip .btn-icon {
  opacity: 0;
  transition: opacity 0.2s;
}

.team-card .member-chip:hover .btn-icon {
  opacity: 1;
}

/* ── Rule cards ── */
.rule-card {
  background: #fff;
  border: 1px solid var(--border-color);
  border-radius: 8px;
  padding: 16px;
  margin-bottom: 12px;
  transition: all 0.2s;
}

.rule-card:hover {
  border-color: var(--text-muted);
  box-shadow: var(--shadow-sm);
}

.rule-card--inactive {
  opacity: 0.55;
}

.rule-card-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 12px;
}

.rule-card-title {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.rule-card-name {
  font-size: 14px;
  font-weight: 600;
  color: var(--text-main);
}

.rule-card-desc {
  font-size: 12px;
  color: var(--text-muted);
}

.rule-card-body {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.rule-card-section {
  display: flex;
  align-items: flex-start;
  gap: 10px;
}

.rule-card-section-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  color: var(--text-muted);
  letter-spacing: 0.03em;
  min-width: 76px;
  padding-top: 3px;
  flex-shrink: 0;
}

.rule-card-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
  align-items: center;
}

.badge-with-avatar {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding-left: 3px;
}

.rule-action-avatar {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  object-fit: cover;
  flex-shrink: 0;
}

.rule-action-avatar-fallback {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: rgba(0, 0, 0, 0.12);
  color: var(--amt-green);
  font-size: 10px;
  font-weight: 700;
}

.rule-card-footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid var(--border-color);
}

.rule-card-stats {
  font-size: 11px;
  color: var(--text-muted);
  display: flex;
  align-items: center;
  gap: 12px;
}

/* ── Rule modal ── */
.rule-modal-body {
  padding: 24px;
  width: 700px;
  max-height: 70vh;
  overflow-y: auto;
}

.rule-modal-section {
  border-top: 1px solid var(--border-color);
  padding-top: 16px;
  margin-top: 4px;
}

.rule-modal-section-title {
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 12px;
  display: flex;
  align-items: center;
  gap: 6px;
  color: var(--text-main);
}

.rule-modal-section-title svg {
  width: 15px;
  height: 15px;
  color: var(--text-muted);
}

.rule-categories-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 4px;
  max-height: 260px;
  overflow-y: auto;
  padding: 8px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border-color);
  border-radius: 6px;
}

.rule-category-checkbox {
  display: flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
  font-size: 13px;
  padding: 5px 8px;
  border-radius: 4px;
  transition: background 0.15s;
}

.rule-category-checkbox:hover {
  background: var(--bg-hover);
}

.rule-category-checkbox input[type="checkbox"] {
  flex-shrink: 0;
}

/* Category groups with nested subcategories */
.rule-category-group {
  border-radius: 4px;
}

.rule-category-group.has-subcats {
  grid-column: 1 / -1;
  background: var(--bg-secondary);
  border: 1px solid var(--border-color);
  padding: 2px 0;
}

.rule-category-group.has-subcats .rule-category-checkbox {
  font-weight: 500;
}

.rule-subcat-count {
  font-size: 10px;
  font-weight: 500;
  color: var(--text-muted);
  background: var(--bg-tertiary);
  padding: 1px 6px;
  border-radius: 8px;
  margin-left: auto;
}

.rule-subcat-toggle {
  font-size: 10px;
  color: var(--text-muted);
  cursor: pointer;
  padding: 2px 4px;
  transition: transform 0.2s;
  display: inline-block;
}

.rule-subcat-toggle:hover {
  color: var(--text-primary);
}

.rule-subcat-toggle.expanded {
  transform: rotate(180deg);
}

.rule-subcategory-list {
  display: none;
  padding: 2px 8px 4px 28px;
  border-top: 1px solid var(--border-color);
  margin-top: 2px;
}

.rule-subcategory-list.expanded {
  display: block;
}

.rule-subcategory-checkbox {
  display: flex;
  align-items: center;
  gap: 6px;
  cursor: pointer;
  font-size: 12px;
  color: var(--text-secondary);
  padding: 3px 6px;
  border-radius: 3px;
  transition: background 0.15s;
}

.rule-subcategory-checkbox:hover {
  background: var(--bg-hover);
}

.rule-subcategory-checkbox input[type="checkbox"] {
  flex-shrink: 0;
}

/* Rule coverage overview — per-region */
.rule-coverage {
  margin-top: 0;
  margin-bottom: 16px;
  padding: 12px 14px;
  background: var(--bg-secondary);
  border: 1px solid var(--border-color);
  border-radius: 8px;
  font-size: 12px;
}

.rule-coverage-header {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin-bottom: 10px;
}

.rule-coverage-regions {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
}

.rule-coverage-region {
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 8px 10px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border-color);
  border-radius: 6px;
}

.rule-coverage-region-badge {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.05em;
  padding: 2px 8px;
  border-radius: 4px;
  width: fit-content;
  margin-bottom: 4px;
}

.rule-coverage-ok {
  display: flex;
  align-items: center;
  gap: 5px;
  color: var(--color-green, #22c55e);
  font-weight: 500;
  font-size: 11px;
}

.rule-coverage-ok-count {
  font-size: 10px;
  color: var(--text-muted);
  margin-top: 2px;
}

.rule-coverage-item {
  display: flex;
  align-items: baseline;
  gap: 5px;
  padding: 1px 0;
  color: var(--text-primary);
  font-size: 11px;
  line-height: 1.4;
}

.rule-coverage-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  flex-shrink: 0;
  position: relative;
  top: 2px;
}

.dot-red { background: var(--color-red, #ef4444); }
.dot-orange { background: var(--color-orange, #f59e0b); }

.rule-coverage-missing-subs {
  color: var(--text-muted);
  font-size: 10px;
}

@media (max-width: 768px) {
  .rule-coverage-regions {
    grid-template-columns: 1fr;
  }
}

/* Installation stages timeline */
.stages-timeline .stage-item {
  position: relative;
}

.stages-timeline .stage-item::before {
  content: '';
  position: absolute;
  left: 46px;
  top: 60px;
  bottom: -16px;
  width: 2px;
  background: var(--border-color);
}

.stages-timeline .stage-item:last-child::before {
  display: none;
}

/* Dialog/Modal improvements */
dialog {
  border: none;
  box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
  padding: 0;
  max-width: 90vw;
  max-height: 90vh;
}

dialog::backdrop {
  background: rgba(0, 0, 0, 0.5);
}

/* Disabled state for subtab buttons - no longer needed but keeping for compatibility */
.ticket-admin-subtab-btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.ticket-admin-subtab-btn:disabled:hover {
  background: transparent;
  border-color: var(--border-color);
  color: var(--text-muted);
}

/* Responsive adjustments */
@media (max-width: 768px) {
  .sla-tiers-grid {
    grid-template-columns: 1fr;
  }
  
  .tier-sla-grid {
    grid-template-columns: repeat(2, 1fr) !important;
  }
  
  .ticket-admin-subtabs {
    overflow-x: auto;
    flex-wrap: nowrap;
    -webkit-overflow-scrolling: touch;
  }
  
  .ticket-admin-subtab-btn {
    flex-shrink: 0;
  }
}

/* ============================================================
   VOICE MENUS — two-pane layout + tree builder (PR 2, 2026-05-12)
   ============================================================ */

.vm-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
  align-items: start;
}

@media (min-width: 1024px) {
  .vm-layout {
    grid-template-columns: 320px minmax(0, 1fr);
  }
}

.vm-list-card {
  display: flex;
  flex-direction: column;
  gap: 0;
  padding: 0;
  overflow: hidden;
}

.vm-list-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--border-color);
  background: var(--bg-tertiary);
}

.vm-list-title {
  font-size: 14px;
  font-weight: 600;
  margin: 0;
  letter-spacing: .01em;
}

.vm-list-body {
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 8px;
  max-height: min(70vh, 720px);
  overflow-y: auto;
}

.vm-list-empty {
  padding: 28px 18px;
  text-align: center;
  font-size: 12px;
  color: var(--text-muted);
}

.vm-list-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 8px;
  border: 1px solid transparent;
  background: transparent;
  cursor: pointer;
  text-align: left;
  width: 100%;
  font-family: inherit;
  color: inherit;
  transition: background .15s ease, border-color .15s ease;
}

.vm-list-item:hover {
  background: var(--bg-hover, var(--bg-tertiary));
}

.vm-list-item.is-active {
  background: var(--accent-light, #EAF1FF);
  border-color: var(--accent-primary, #2563EB);
}

.vm-list-item.is-active .vm-list-item-name {
  color: var(--accent-primary, #2563EB);
}

.vm-list-item-info {
  flex: 1;
  min-width: 0;
}

.vm-list-item-name {
  font-size: 13px;
  font-weight: 600;
  color: var(--text-primary);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.vm-list-item-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 2px;
  font-size: 11px;
  color: var(--text-muted);
}

.vm-list-item-meta-dot {
  width: 3px;
  height: 3px;
  border-radius: 50%;
  background: var(--text-muted);
  opacity: .6;
}

.vm-list-item-actions {
  display: flex;
  align-items: center;
  gap: 4px;
  opacity: 0;
  transition: opacity .15s ease;
}

.vm-list-item:hover .vm-list-item-actions,
.vm-list-item.is-active .vm-list-item-actions {
  opacity: 1;
}

.vm-list-item-iconbtn {
  background: transparent;
  border: 1px solid transparent;
  border-radius: 6px;
  padding: 4px 6px;
  cursor: pointer;
  color: var(--text-muted);
  transition: all .15s ease;
}

.vm-list-item-iconbtn:hover {
  background: var(--card-bg);
  border-color: var(--border-color);
  color: var(--text-primary);
}

.vm-list-item-iconbtn.is-danger:hover {
  color: var(--tech-red);
  border-color: var(--tech-red);
}

/* ── Editor card ───────────────────────────────────────────── */

.vm-editor-card {
  padding: 0;
  overflow: hidden;
}

.vm-editor-empty {
  padding: 64px 24px;
  text-align: center;
  color: var(--text-muted);
}

.vm-editor-empty-icon {
  margin: 0 auto 12px;
  opacity: .35;
}

.vm-editor-empty-title {
  font-size: 14px;
  font-weight: 600;
  color: var(--text-secondary);
  margin: 0 0 4px;
}

.vm-editor-empty-sub {
  font-size: 12px;
  margin: 0;
}

.vm-editor-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  padding: 16px 20px;
  border-bottom: 1px solid var(--border-color);
  background: var(--bg-tertiary);
}

.vm-editor-title-wrap {
  flex: 1;
  min-width: 0;
}

.vm-editor-title {
  font-size: 16px;
  font-weight: 700;
  margin: 0 0 4px;
  letter-spacing: .005em;
  word-break: break-word;
}

.vm-editor-meta {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-wrap: wrap;
  font-size: 11px;
  color: var(--text-muted);
}

.vm-pill {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 8px;
  border-radius: 999px;
  background: var(--card-bg);
  border: 1px solid var(--border-color);
  color: var(--text-secondary);
  font-size: 11px;
  font-weight: 500;
  white-space: nowrap;
}

.vm-pill.is-success {
  color: var(--amt-green, #5DBB63);
  border-color: var(--amt-green, #5DBB63);
  background: color-mix(in srgb, var(--amt-green, #5DBB63) 10%, transparent);
}

.vm-pill.is-warn {
  color: #B45309;
  border-color: #FCD34D;
  background: #FFFBEB;
}

.vm-editor-header-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}

.vm-editor-body {
  padding: 20px;
}

.vm-editor-section {
  display: grid;
  gap: 12px;
  margin-bottom: 20px;
}

.vm-editor-section-title {
  font-size: 12px;
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: .06em;
  margin: 0 0 4px;
}

.vm-field-label {
  display: block;
  font-size: 11px;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: .04em;
  margin-bottom: 6px;
}

.vm-options-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin: 8px 0 12px;
}

.vm-options-toolbar h4 {
  font-size: 13px;
  font-weight: 700;
  margin: 0;
}

.vm-options-counts {
  font-size: 11px;
  color: var(--text-muted);
  font-weight: 500;
}

.vm-options-empty {
  text-align: center;
  padding: 28px 18px;
  border: 1px dashed var(--border-color);
  border-radius: 10px;
  font-size: 13px;
  color: var(--text-muted);
}

/* ── Tree rows ─────────────────────────────────────────────── */

.vm-tree {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.vm-children {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 8px;
  position: relative;
  padding-left: 28px;
}

/* vertical connector running down the children stack */
.vm-children::before {
  content: '';
  position: absolute;
  top: 0;
  bottom: 12px;
  left: 12px;
  width: 1px;
  background: var(--border-color);
}

.vm-row {
  position: relative;
  border: 1px solid var(--border-color);
  border-radius: 10px;
  background: var(--bg-secondary);
  transition: border-color .15s ease, box-shadow .15s ease;
}

.vm-row:hover {
  border-color: color-mix(in srgb, var(--accent-primary, #2563EB) 25%, var(--border-color));
}

/* L-shape connector from parent line into the row */
.vm-children > .vm-row::before {
  content: '';
  position: absolute;
  top: 22px;
  left: -16px;
  width: 16px;
  height: 1px;
  background: var(--border-color);
}

.vm-row-head {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
}

.vm-digit {
  width: 36px;
  height: 36px;
  border-radius: 8px;
  background: var(--accent-light, #EAF1FF);
  color: var(--accent-primary, #2563EB);
  font-weight: 700;
  font-size: 18px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.vm-row.is-branch .vm-digit {
  background: color-mix(in srgb, #7C3AED 12%, transparent);
  color: #7C3AED;
}

.vm-prompt-wrap {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.vm-prompt-input {
  /* uses .input class */
}

.vm-row-summary {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 2px;
}

.vm-row-summary svg {
  width: 12px;
  height: 12px;
  flex-shrink: 0;
  opacity: .8;
}

.vm-row-summary .vm-route-team {
  color: var(--amt-green, #5DBB63);
  font-weight: 600;
}

.vm-row-summary .vm-route-fallback {
  color: var(--text-muted);
  font-style: italic;
}

.vm-row-actions {
  display: flex;
  align-items: center;
  gap: 4px;
  flex-shrink: 0;
}

.vm-iconbtn {
  background: transparent;
  border: 1px solid transparent;
  border-radius: 6px;
  padding: 6px;
  cursor: pointer;
  color: var(--text-muted);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  transition: all .15s ease;
}

.vm-iconbtn:hover {
  background: var(--card-bg);
  border-color: var(--border-color);
  color: var(--text-primary);
}

.vm-iconbtn.is-danger:hover {
  color: var(--tech-red);
  border-color: var(--tech-red);
}

.vm-chevron {
  transition: transform .2s ease;
  color: var(--text-muted);
}

.vm-row.is-collapsed .vm-chevron {
  transform: rotate(-90deg);
}

.vm-row.is-collapsed .vm-row-detail,
.vm-row.is-collapsed .vm-children {
  display: none;
}

.vm-row-detail {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
  padding: 0 12px 12px 58px;
}

@media (max-width: 720px) {
  .vm-row-detail {
    grid-template-columns: 1fr;
    padding-left: 12px;
  }
  .vm-children {
    padding-left: 16px;
  }
  .vm-children > .vm-row::before {
    left: -10px;
    width: 10px;
  }
  .vm-children::before {
    left: 6px;
  }
}

.vm-row-detail-full {
  grid-column: 1 / -1;
}

/* ============================================================
   VOICE ROUTING — per-number card refresh (PR 3, 2026-05-12)
   ============================================================ */

.vr-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.vr-card {
  border: 1px solid var(--border-color);
  border-radius: 12px;
  background: var(--bg-secondary);
  overflow: hidden;
  transition: border-color .15s ease, box-shadow .15s ease;
}

.vr-card:hover {
  border-color: color-mix(in srgb, var(--accent-primary, #2563EB) 25%, var(--border-color));
}

.vr-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--border-color);
  background: var(--card-bg);
}

.vr-head-left {
  flex: 1;
  min-width: 0;
}

.vr-phone {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 4px;
}

.vr-phone-num {
  font-size: 16px;
  font-weight: 700;
  font-family: var(--font-mono);
  letter-spacing: .01em;
  color: var(--text-primary);
}

.vr-friendly {
  font-size: 12px;
  color: var(--text-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.vr-pills {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-wrap: wrap;
}

.vr-pill {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 8px;
  border-radius: 999px;
  background: var(--bg-tertiary);
  color: var(--text-secondary);
  border: 1px solid var(--border-color);
  font-size: 11px;
  font-weight: 500;
  white-space: nowrap;
}

.vr-pill.is-info {
  color: var(--accent-primary, #2563EB);
  border-color: color-mix(in srgb, var(--accent-primary, #2563EB) 35%, var(--border-color));
  background: color-mix(in srgb, var(--accent-primary, #2563EB) 8%, var(--bg-tertiary));
}

.vr-pill.is-muted {
  color: var(--text-muted);
}

.vr-pill.is-hours {
  cursor: pointer;
  font-family: inherit;
  color: #047857;
  border-color: color-mix(in srgb, #10b981 35%, var(--border-color));
  background: color-mix(in srgb, #10b981 10%, var(--bg-tertiary));
}

.vr-pill.is-hours:hover {
  background: color-mix(in srgb, #10b981 16%, var(--bg-tertiary));
}

.vr-pill.is-hours.is-warn {
  color: #92400e;
  border-color: color-mix(in srgb, #f59e0b 40%, var(--border-color));
  background: color-mix(in srgb, #f59e0b 12%, var(--bg-tertiary));
}

.vr-head-right {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-shrink: 0;
}

.vr-iconbtn {
  background: transparent;
  border: 1px solid transparent;
  border-radius: 8px;
  padding: 6px 8px;
  cursor: pointer;
  color: var(--text-muted);
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  transition: all .15s ease;
  font-family: inherit;
}

.vr-iconbtn:hover {
  background: var(--bg-tertiary);
  border-color: var(--border-color);
  color: var(--text-primary);
}

.vr-body {
  padding: 14px 16px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.vr-section-label {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  font-size: 11px;
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: .06em;
  margin: 0 0 8px;
}

.vr-section-label-toggle {
  background: transparent;
  border: 0;
  padding: 0;
  cursor: pointer;
  font-size: 11px;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: .06em;
  display: flex;
  align-items: center;
  gap: 6px;
  transition: color .15s ease;
  font-family: inherit;
}

.vr-section-label-toggle:hover {
  color: var(--text-primary);
}

.vr-section-label-toggle .vr-toggle-chevron {
  transition: transform .2s ease;
}

.vr-section.is-collapsed .vr-toggle-chevron {
  transform: rotate(-90deg);
}

.vr-section.is-collapsed .vr-section-body {
  display: none;
}

.vr-grid-3 {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.vr-grid-2 {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

@media (max-width: 880px) {
  .vr-grid-3 { grid-template-columns: 1fr; }
  .vr-grid-2 { grid-template-columns: 1fr; }
}

.vr-field {
  position: relative;
}

.vr-field-label {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: .04em;
  margin-bottom: 6px;
}

.vr-saved-mark {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--amt-green, #5DBB63);
  color: #fff;
  opacity: 0;
  transform: scale(.6);
  transition: opacity .25s ease, transform .25s ease;
  pointer-events: none;
}

.vr-field.just-saved .vr-saved-mark {
  opacity: 1;
  transform: scale(1);
}

.vr-saved-mark svg {
  width: 10px;
  height: 10px;
}

.vr-no-ivr-hint {
  margin-top: 6px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  color: var(--text-muted);
}

.vr-no-ivr-hint a,
.vr-no-ivr-hint button {
  background: none;
  border: 0;
  padding: 0;
  cursor: pointer;
  color: var(--accent-primary, #2563EB);
  font-weight: 600;
  font-family: inherit;
  font-size: inherit;
  text-decoration: none;
}

.vr-no-ivr-hint a:hover,
.vr-no-ivr-hint button:hover {
  text-decoration: underline;
}

.vr-empty {
  text-align: center;
  padding: 36px 18px;
  color: var(--text-muted);
  font-size: 13px;
}

/* =============================================================================
   TEAMS — Admin card + Edit Team / Edit Team Member modals
   Prefix: .tm-  (teams + members)
   ============================================================================= */

/* ── Team avatar (replaces emoji) ── */
.tm-team-avatar {
  width: 40px;
  height: 40px;
  border-radius: 8px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 700;
  color: #fff;
  flex-shrink: 0;
  letter-spacing: 0.02em;
  text-transform: uppercase;
  box-shadow: inset 0 0 0 1px rgba(0, 0, 0, 0.06);
}

/* ── Member chip pills (calls / mobile / role / availability) ── */
.tm-member-pill {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  height: 18px;
  padding: 0 6px;
  border-radius: 999px;
  font-size: 10.5px;
  font-weight: 600;
  line-height: 1;
  border: 1px solid transparent;
  white-space: nowrap;
  flex-shrink: 0;
}

.tm-member-pill svg {
  width: 10px;
  height: 10px;
  flex-shrink: 0;
}

.tm-member-pill.is-calls {
  background: #ECFDF5;
  color: #047857;
  border-color: #A7F3D0;
}

.tm-member-pill.is-no-calls {
  background: #F3F4F6;
  color: #6B7280;
  border-color: #E5E7EB;
}

.tm-member-pill.is-mobile {
  background: #EFF6FF;
  color: #1D4ED8;
  border-color: #BFDBFE;
}

.tm-member-pill.is-lead {
  background: #EFF6FF;
  color: #1D4ED8;
  border-color: #BFDBFE;
}

.tm-member-pill.is-backup {
  background: #FEFCE8;
  color: #A16207;
  border-color: #FDE68A;
}

.tm-member-pill.is-away {
  background: #FEF2F2;
  color: #B91C1C;
  border-color: #FECACA;
}

/* Tighten member chip layout to accommodate pills cleanly */
.team-card .member-chip {
  flex-wrap: wrap;
  row-gap: 4px;
  padding: 6px 8px 6px 6px;
}

/* ── Modal shell — modernized for Edit Team & Edit Team Member ── */
.tm-modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 20px;
  border-bottom: 1px solid var(--border-color);
  background: #fff;
}

.tm-modal-header h3 {
  margin: 0;
  font-size: 14px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--text-main);
}

.tm-modal-close {
  background: transparent;
  border: 1px solid transparent;
  border-radius: 6px;
  width: 28px;
  height: 28px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: var(--text-muted);
  transition: background 120ms ease, color 120ms ease, border-color 120ms ease;
}

.tm-modal-close:hover {
  background: var(--bg-tertiary);
  color: var(--text-main);
  border-color: var(--border-color);
}

.tm-modal-close svg {
  width: 14px;
  height: 14px;
}

.tm-modal-body {
  padding: 20px;
  max-height: 75vh;
  overflow-y: auto;
}

.tm-modal-body--team {
  width: 620px;
  max-width: 100%;
}

.tm-modal-body--member {
  width: 520px;
  max-width: 100%;
}

.tm-modal-footer {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  padding: 14px 20px;
  border-top: 1px solid var(--border-color);
  background: var(--bg-tertiary);
}

/* ── Sectioned form layout inside the modals ── */
.tm-section {
  background: #fff;
  border: 1px solid var(--border-color);
  border-radius: 8px;
  padding: 14px 16px;
  margin-bottom: 14px;
}

.tm-section + .tm-section {
  margin-top: 0;
}

.tm-section-title {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-muted);
  margin: 0 0 10px;
}

.tm-grid-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
}

.tm-grid-3 {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: 12px;
}

.tm-field {
  display: block;
}

.tm-field-label {
  display: block;
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--text-muted);
  margin-bottom: 4px;
}

.tm-field-hint {
  margin-top: 4px;
  font-size: 11px;
  color: var(--text-muted);
}

.tm-checkbox-row {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  padding: 6px 0 2px;
}

.tm-checkbox-row label {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  cursor: pointer;
  font-size: 13px;
  color: var(--text-main);
}

/* Color input pair (color picker + hex) */
.tm-color-pair {
  display: flex;
  gap: 8px;
}

.tm-color-pair input[type="color"] {
  width: 44px;
  height: 38px;
  padding: 2px;
  border: 1px solid var(--border-color);
  border-radius: 6px;
  background: #fff;
  cursor: pointer;
  flex-shrink: 0;
}

.tm-color-pair input[type="text"] {
  flex: 1;
  min-width: 0;
}

/* ── Toggle switches (replace tick-marks for booleans) ── */
.tm-toggle-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 0;
  border-bottom: 1px solid var(--border-color);
}

.tm-toggle-row:last-child {
  border-bottom: 0;
  padding-bottom: 2px;
}

.tm-toggle-row:first-child {
  padding-top: 2px;
}

.tm-toggle-text {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}

.tm-toggle-title {
  font-size: 13px;
  font-weight: 600;
  color: var(--text-main);
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.tm-toggle-title svg {
  width: 14px;
  height: 14px;
  color: var(--text-muted);
  flex-shrink: 0;
}

.tm-toggle-desc {
  font-size: 12px;
  color: var(--text-muted);
  line-height: 1.35;
}

.tm-toggle {
  position: relative;
  display: inline-block;
  width: 38px;
  height: 22px;
  flex-shrink: 0;
}

.tm-toggle input {
  opacity: 0;
  width: 0;
  height: 0;
  position: absolute;
}

.tm-toggle-slider {
  position: absolute;
  inset: 0;
  cursor: pointer;
  background: #D1D5DB;
  border-radius: 22px;
  transition: background-color 180ms ease;
}

.tm-toggle-slider::before {
  content: '';
  position: absolute;
  height: 16px;
  width: 16px;
  left: 3px;
  top: 3px;
  background: #fff;
  border-radius: 50%;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.2);
  transition: transform 180ms ease;
}

.tm-toggle input:checked + .tm-toggle-slider {
  background: var(--amt-green, #5DBB63);
}

.tm-toggle input:checked + .tm-toggle-slider::before {
  transform: translateX(16px);
}

.tm-toggle input:focus-visible + .tm-toggle-slider {
  outline: 2px solid var(--accent-primary, #2563EB);
  outline-offset: 2px;
}

.tm-toggle input:disabled + .tm-toggle-slider {
  opacity: 0.4;
  cursor: not-allowed;
}

.tm-toggle-row.is-disabled .tm-toggle-title,
.tm-toggle-row.is-disabled .tm-toggle-desc {
  opacity: 0.55;
}

/* ── "Advanced" disclosure (used to hide max-tickets override) ── */
.tm-disclosure {
  border-top: 1px dashed var(--border-color);
  margin-top: 8px;
  padding-top: 8px;
}

.tm-disclosure summary {
  list-style: none;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  font-weight: 600;
  color: var(--text-muted);
  padding: 4px 0;
  user-select: none;
}

.tm-disclosure summary::-webkit-details-marker {
  display: none;
}

.tm-disclosure summary svg {
  width: 12px;
  height: 12px;
  transition: transform 150ms ease;
}

.tm-disclosure[open] summary svg {
  transform: rotate(90deg);
}

.tm-disclosure summary:hover {
  color: var(--text-main);
}

.tm-disclosure-body {
  padding-top: 10px;
}

/* ── Mobile fallback inline status note ── */
.tm-mobile-status {
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 4px;
}

.tm-mobile-status.is-warn {
  color: #B45309;
}